State Farm® Insurance Agent Josh Shaul
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yuniesqui Toledo
October 4, 2024
5
out of
5
rating by Yuniesqui Toledo
"Excelente"
Leslie Arizmendi
September 19, 2024
5
out of
5
rating by Leslie Arizmendi
"Excellent customer service, quick responses to emails, and super helpful!! Thanks so much to everyone involved and especially David Ayala!"
ron greiner
September 16, 2024
5
out of
5
rating by ron greiner
"Ms Rosales is absolutely the best administrative person I have worked with. Prompt, thorough and so friendly. Josh is fortunate to have her on his team"
All-Star Personal Chauffeured Services
September 11, 2024
5
out of
5
rating by All-Star Personal Chauffeured Services
"Hi 👋 David is an exceptional agent! He went above and beyond to help us update and modify our policy. His support and expertise have been invaluable, and we're so grateful to have him by our side. He's professional, dedicated, and truly cares about his clients. We're thrilled to have him as our agent and can't recommend him enough! 5 stars isn't enough - he deserves more! Thank you, David, for all your help. You're the best!"
jonathan alvidrez
August 15, 2024
5
out of
5
rating by jonathan alvidrez
"Mi David! queremos agradecerte enormemente por tu ayuda hoy en actualizar y modificar nuestra póliza Estamos muy agradecidos y satisfechos con tu servicio. Tu apoyo ha sido invaluable y nos sentimos muy contentos de contar con un agente tan profesional y dedicado como tú. ¡Muchas gracias por todo mi David!"
yeyo perez
August 1, 2024
5
out of
5
rating by yeyo perez
"Si necesitas un seguro comercial para trabajar con Uber black te recomiendo esta oficina saben como hacer tu póliza de seguros tienen experiencias ( etcétera )"
We responded:
"Hi Yeyo, thank you kindly for this review. We happy to help anyone with Uber insurance needs and look forward to serving you for many years to come! Thank you, Josh Shaul, Agent/callshaul #refershaul #heretohelplifegoright #likeagoodneighbor"
Dan S
July 31, 2024
5
out of
5
rating by Dan S
"Primarily worked with Cynthia. She was great, got quotes and put them through quickly, and answered a number of questions. Excellent overall."
We responded:
"Hi Dan, thank you kindly for this review. We agree 💯 on Cynthia. We are blessed to have her on our Team. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent/callshaul #refershaul #heretohelplifegoright #likeagoodneighbor"
Gabrielle Ngo
July 31, 2024
5
out of
5
rating by Gabrielle Ngo
"Been with State Farm for nearly two years now and can't say enough about their customer service! Josh Shaul and his team are always on top of it! They're always quick to assist with policy changes and are always very understanding whenever there are issues that needed to be worked through. Shoutout to David who's assisted me multiple times! Have had some of the best insurance prices for car + renters in the market."
We responded:
"Hi Gabrielle, thank you kindly for this review. We agree 💯 on David’s customer service skills! We are blessed to have her on our Team. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent/callshaul #refershaul #heretohelplifegoright #likeagoodneighbor"
Kim Salerno
July 30, 2024
5
out of
5
rating by Kim Salerno
"We have been with this insurance office for many years. When we called to make some changes to our policy, Cynthia answered our call. Cynthia's communication skills and attention to our insurance needs was exceptional. So exceptional we changed another policy from another company to her office. Cynthia made us feel that our business was important to her and her office. Thank you Cynthia."
We responded:
"Hi Kim, thank you kindly for this review. We agree 💯 on Cynthia. We are blessed to have her on our Team. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent/callshaul #refershaul #heretohelplifegoright #likeagoodneighbor"
Eli Laborde-Martin
July 24, 2024
5
out of
5
rating by Eli Laborde-Martin
"Great service. Shout out to Cynthia for helping me with my car insurance."
We responded:
"Hi Eli, thank you kindly for this review. We agree 💯 on Cynthia. We are blessed to have her on our Team. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent/callshaul #refershaul #heretohelplifegoright #likeagoodneighbor"
BrandonLindsay Turner
July 23, 2024
5
out of
5
rating by BrandonLindsay Turner
"Cynthia was amazing to work with! Extremely responsive and helpful getting our policies transitioned. Would recommend this agency to anyone looking at State Farm."
We responded:
"Hey Brandon & Lindsay, thank you kindly for this review! We agree 💯 on Cynthia. We are blessed to have her on our Team. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent/ #callshaul #refershaul #heretomakelifegoright"
Nacolas Singh
July 18, 2024
5
out of
5
rating by Nacolas Singh
"Muy bien trabajo"
We responded:
"Hi Nacolas, thank you kindly for this review. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent/ #callshaul #refershaul #heretohelplifegoright #likeagoodneighbor"
Josh Broghamer
June 10, 2024
1
out of
5
rating by Josh Broghamer
"Very poor at answering phone calls and questions. Would highly recommend not using this insurance agency. We had a major car accident and home damage all within the same month and couldn't get any help or them to even to return our phone calls when we needed help. Very disappointing as we have had great insurance agents in other cities for 10+ years"
We responded:
"Hi Josh, thank you kindly for taking the time to leave us a review. We appreciate all feedback and operate on the premise that everyone can benefit from accurate and honest feedback, good or bad. I want to state for the record that in 13 years of owning this Agency, serving thousands of customers and currently achieving 347, Five Star Google reviews... Your One Star review is one of less than 5 total! I take this extremely serious and spent time review the notes and activity on your account regarding the recent claims. We in fact documented returning your phone calls from my Agency. The latest being the day you wrote this review in which you answered and told us you were busy; but you would call us back. That never happened and you then requested to transfer to another State Farm Agency that day. Regardless of the accuracy of your review, we still respect your decision to transfer Agencies. taht is your right as a State farm customer. If however, your frustrations were due to State Farm Claims Dept not meeting your expectations, such as returning calls promptly or the process becoming more complex then preferred. That can be the nature of Claims with any Carrier and in fact, this One Star review is inaccurate regarding my Agency. Again, we appreciate the feedback but want to state for the record as other customers use these reviews to make very important Insurance provider decisions. Again, thank you for the review and the feedback, but we stress to others reading this in the future that review accuracy is of the upmost important. All this aside, we do wish you all the best in the future. Sincerely, Josh Shaul, Agent/Owner"
walberto mendoza
May 10, 2024
5
out of
5
rating by walberto mendoza
"Yessenia fue muy súper! Gracias Yessenia!"
We responded:
"Hi Walberto, we thank you kindly for this review. Yessenia has a natural ability to take wonderful care for our clients… we’re super blessed to have her on our Team and so delighted to hear your experience has been good thus far. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent #callshaul #refershaul"
Mike Thomas
April 10, 2024
5
out of
5
rating by Mike Thomas
"Yessenia and Cynthia have been such a delight to work with, and truly provide an exemplary level of service and professionalism. Josh's team is knowledgeable, personable, and they truly have exceeded my expectations in every way imaginable. If you are looking for an Insurance Team that will go above and beyond to ensure you're taken care of, answer all of your questions, and that genuinely cares about their clients, look no further!"
We responded:
"Howdy Mike, thank you kindly for this review. We're delighted to hear about your experience with Yessenia and Cynthia! They are known for 5 stars reviews around here. We appreciate your business and look forward to serving your Insurance and Financial needs for many years! God Bless, -Josh Shaul, State Farm Agent/Owner #callshaul #refershaul #statefarm #likeagoodneighbor #auto #life #home #health #heretohelplifegoright"
Roberto Martinez
January 23, 2024
5
out of
5
rating by Roberto Martinez
"Yesenia is such a great person! She has been such a big help with adjusting my insurance and just getting a good understanding with everything!"
We responded:
"Hey Roberto, we thank you kindly for this review. Yessenia has a natural ability to take wonderful care for our clients… we’re super blessed to have her on our Team and so delighted to hear your experience has been good thus far. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent #callshaul #refershaul"
Adamariz Solorzano
January 12, 2024
5
out of
5
rating by Adamariz Solorzano
"I had an amazing experience with Yessenia Rosales , please go ahead and ask for her she made my process go by smoothly and quickly and did not have any issues on the way! She’s also very informative and prices are affordable! Tuve una experiencia increíble con Yessenia Rosales, por favor continúe y pregunte por ella. Ella hizo que mi proceso transcurriera sin problemas y rápidamente, ¡y no tuvo ningún problema en el camino! ¡También es muy informativa y los precios son asequibles!"
We responded:
"Hi Adamariz, thank you sooo much for this review. We agree 💯 that Yessi is just a delight to work with! 🤩 We are soooo lucky to have her on our Team. We look forward to serving your family for many years to come! Thank you again, Josh Shaul, Agent #callshaul #refershaul"
Naeem Shaikh
January 4, 2024
5
out of
5
rating by Naeem Shaikh
"Cynthia is amazing. Her customer service skills are outstanding. Really appreciate all the support provided by her and team."
We responded:
"Hi Naeem, thank you kindly for this review. We agree 💯 on Cynthia. We are blessed to have her on our Team. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent/callshaul #refershaul"
Ben Cleary
November 15, 2023
1
out of
5
rating by Ben Cleary
"I have been with State Farm for 7 years, through multiple agents, and I have never had issues with any of them like I have had with Josh Shaul and his office. For about the last two months I have been getting the work-around and no communication or honesty about why they decided to hike my rates in the middle of my auto policy. Their customer service is atrocious. I have been hung up on, put on hold excessively, and passed from person to person. I gave up and will no longer be insuring through these people. Beware. Go find another State Farm agent."
We responded:
"Hi Ben, thank you for this review and feedback. My apologies for the delay in my response. We had an issue with accessing our Google account properly for a while due to being hacked. Hence I am catching up on review reponses now. Nevertheless, we take your feedback on the customer service experience very seriously and want to learn form this. I will not challenge this feedback although I would say there are notes on your account of attempting to assist you despite a rather unpleasant attitude towards our office. That doesn't discount your feedback, just shares some light on the context of the experience both ways. Also, we have zero control over rate increases in this super inflationary environment. EVERYONE's rates have increased significantly in the past 24 months. Rate increases are not personal or related to anything else you referenced in your feedback. Inflation is part of everyday life right now. Just want to state all of this for the record as customers rely on the accuracy of reviews to make important buying decisions. Regardless of seeing your experience from very different perspectives, we do wish you all the best in the future! Sincerely, Josh Shaul. Agent/Owner"
Dan U
November 8, 2023
5
out of
5
rating by Dan U
"Worked with Cynthia and am very happy with her proactive communication and the end price"
We responded:
"Howdy Dan, we thank you kindly for this review. Cynthia truly has a natural ability to care for our clients very well… we’re super blessed to have her on our Team. So delighted to hear your experience has been good thus far. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent #callshaul #refershaul"
Matthew Peterson
November 5, 2023
5
out of
5
rating by Matthew Peterson
"This is on behalf of my girlfriend Shae who does not know how to leave a review. “Cynthia was a queen. She is the best and so helpful.”"
We responded:
"Hi Matthew & Shae, thank you kindly for this review. We agree 💯 on Cynthia caring for our clients so well. We are blessed to have her on our Team. Glad to hear your experience has been great thus far. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent #callshaul #refershaul"
Richard M
October 29, 2023
5
out of
5
rating by Richard M
"Excellent service. Mike is the best"
We responded:
"Hi Richard, thank you very much for the review. We are blessed to have Mike on our Team. Glad to hear your experience has been great thus far. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent #callshaul #refershaul"
William Gottschalk
September 21, 2023
5
out of
5
rating by William Gottschalk
"Great staff, always there to answer any questions and working to make sure you get the best price and coverage"
We responded:
"Hi there William, thank you kindly for this review. We are blessed to have you as a customer and glad to hear your experience has been great. We look forward to serving your family for many years to come! Thank you, Josh Shaul, Agent #callshaul #refershaul"
Morgan Allen
August 7, 2023
5
out of
5
rating by Morgan Allen
"Excellent service! David A. was immediately responsive to our requests and was able to get us set up for our new home insurance with ease. We really appreciate his expertise!"
We responded:
"Hi Morgan, thank you kindly for this review. We're delighted to hear about your experience with David! He is known for 5 stars reviews around here and we're all blessed to work with David. We appreciate your business and look forward to serving your Insurance and Financial needs for many years! God Bless, -Josh Shaul, State Farm Agent/Owner #callshaul #refershaul #statefarm #likeagoodneighbor #auto #life #home #health #heretohelplifegoright"
Mbianga Trevor
July 20, 2023
5
out of
5
rating by Mbianga Trevor
"Yessi is awesome. Thank you for assisting me"
We responded:
"Hello Mbianga, thank you sooo much for this review. We agree 💯 that Yessi is AWESOME! 🤩 We are soooo lucky to have her on our Team. We look forward to serving your family for many years to come! Thank you again for taking the time to leave us a review. -Josh Shaul, Agent/Owner #callshaul #refershaul"